OMG!! Another NKOTB concert

This one isn't in Sacramento but close enough in Fresno. Now to talk my wonderful and loving hubby into going . . .Stay tuned!

Quick work rant

I know I haven't posted in a while - short excuse: Our home computer crashed over the holidays and I only have online access at work. This leads me into my quick work rant (as well as it may help understand why I haven't blogged).

Work has been hectic. Wait, let me rephrase - work has been non-stop crazy busy since well before Christmas and the period where it normally slows down (now) has been even busier than usual. Let me also say that I am very thankful for my job and most days I really enjoy my work. Having said that I must say that some people have a complete misunderstanding of what people are humanly capable of. I am but one person who can only type so fast, talk so quickly and delegate so much. Because of this my normal and standard business turn around time (for voicemail, email or general issue overview) is 24 business hours. That means if you email me on Friday afternoon at 130pm, you should expect nothing until Monday at 130pm. What this does not mean is you email me Friday at 130pm, then again at 230pm and finally at 430pm (just to make sure I got your other 2 emails). I cycle through easily 200 emails a day. And that is not including the normal 15-20 voicemails I get or desk side assistance I provide (usually while returning voicemail mails or typing emails). I have to read an email, prioritize it and move on. Unless your email (or voicemail) is an emergency (meaning if I don't respond quickly someone may have harm come to them) you're getting a 24 hour turn around. Not 2 hour, or 10, 24 I am glad we all understand each other.